Frequently asked questions
Get answers to questions about associations & bodies
Here are the top questions we receive for associations & bodies, covering setup, access and brand control. If you have a specific requirement not addressed below, get in touch and we will walk you through it.
- Do I need a developer to set it up?
- No. Everything is done from the dashboard: domain, branding, content, portal navigation, forms, tiers, permissions. There’s nothing to install, nothing to host, and no code to write or maintain. If you’d rather not do it yourself, free setup support is included in every plan.
- Does it work for companies rather than individuals?
- Yes. An organisation account groups several people under one shared account with its own owners and members: a client company, a member firm, a building. You can ask for agreements once per organisation instead of chasing everyone in it.
- Will it look like my own site?
- Yes. Connect your own domain, set your brand colours and typeface, upload your logo, and customise your navbar, pages and footer. Add any information you like, including links to your website and social channels.
- How do people get access?
- However you want. Open registration lets anyone sign up and get in straight away. Or ask them to apply first, read what they’ve sent, and approve or decline with a reason. Either way, approval puts them on a tier that decides what they can see, and you can switch between the two whenever you like.
- Do cheaper plans have fewer features?
- No. Every plan includes the core product, your own domain and the approval workflow. Plans differ by capacity (contacts, organisations, seats, storage) and by the level of support. For a limited time, the first three months are free, a good chance to work out what fits you best.
- What record do I get of what people agreed to?
- Every acceptance of your terms or privacy policy is stored with the date and where it came from. Submissions keep their answers as they were given, so editing a form later doesn’t rewrite what someone already told you. Update a policy and everyone affected is asked again.