Give people somewhere to talk to each other
Discussion Boards
Open a board where people start topics and reply. You choose which tiers can read it and which can post, and you moderate what appears.
Features
Portal community and engagement features
A portal people use is a portal people come back to. Give them a board to post on, a poll to answer, a directory to find each other in, and somewhere to raise a question that reaches you.
Engage
Members take part, not just look on
A board to post on, a poll to answer, a question to raise and somebody to answer it.
9 features
Handle support without a shared inbox
Support Ticketing System
People raise a ticket inside the portal and your team works through them in one queue. Every message, status change and reply stays on the ticket.
People follow their own requests
Support Tracking
Let people follow their own requests on their own tickets. An account sees the tickets it raised, where each one stands and what was said on it. They chase the ticket instead of chasing you.
Catch enquiries from people before they’ve joined
Visitor Enquiry Forms
Put an enquiry form on the public side of your portal and answer what comes in from the same place you run everything else. Each enquiry keeps its own thread.
Put a question to your contacts
Polls & Voting
Run a quick poll or a formal vote, decide which tiers get a say, and set when it closes. The count is done for you and the result is kept on record.
A directory your contacts can actually use
Directory
Publish a directory contacts search themselves, showing only the fields you choose. Contacts decide whether they appear in it, and you decide which tiers can look.
Keep every event in one place
Event Hub & Registration
Contacts see upcoming events, the ones they hold tickets for and the ones still open, all from one hub. Past events stay listed with the record of who came.
Let accounts keep their own records current
Member Managed Records
Turn it on and an account updates its own records from the portal, through the fields you choose to open. Turn it off and only your team can touch them.
Know the moment something needs you
Form Submission Alerts
Pick who gets an email each time a form comes in, form by form. Leave it empty and nobody is told, so the busy forms stay out of everyone else’s inbox.
The rest of the portal
Each theme covers a different part of what a portal does. Here is where the others go.
Brand
Branding & domain
Your brand leads. Your domain, your colours, your logo, all the way through.
Onboard
Onboarding & access
Open registration or an application you review yourself, no rebuild required.
Publish
Content & membership
Every document and announcement stays visible only to who you choose.
Record
Records & compliance
Every acceptance, submission and decision is kept for you automatically.
Monetise
Payments & billing
Quote it, price it, sell it, invoice it, all against the tiers you already run.
Integrate
Reporting & integrations
Your numbers on a dashboard, your ledger in step, and the rest of your stack wired in.