Founder
Ozgur Dogan
Co-founder of FormaPortal, and the one who builds it. Writes about the parts of the product that took longer than expected: integrations, authentication, and the small decisions that decide whether a portal is pleasant to run.
Posts by Ozgur Dogan
All authorsFranchise Onboarding Checklist: From Signed Agreement to Opening Day
From the signed agreement to opening day and into the first year: what your onboarding system should handle at each stage, set against the usual email, shared folders, spreadsheets and group chat.
Read the postMembership Management Software: The Membership Secretary’s Checklist
Running a membership, stage by stage, from the first application to the AGM. What your membership software should take off the membership secretary at each step, set against the usual spreadsheet, form tool, shared drive and payment link.
Read the postHow to publish a Zapier app in 2026: lessons from our launch
We took our client portal through Zapier’s publishing process and wrote down everything we wish we had known first, from choosing between the Platform UI and the CLI to what actually happens during human review.
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